LINKS
These organisations provide very useful information:
http://www.consumerdirect.gov.uk/
http://www.ofcom.org.uk/complain/
http://www.gmc-uk.org/concerns/making_a_complaint/a_patients_guide.asp
http://www.financial-ombudsman.org.uk/consumer/complaints.htm
http://www.legalcomplaints.org.uk/home.page